When you book transportation services on Transporteca’s portal, you also agree to our booking terms. Read along to learn more.
In addition to the following, Transporteca’s Standard Terms & Conditions apply to all Transporteca’s services.
The price covers the entire transportation as described above, and Transporteca warrants that there will be no further transportation-related costs under the condition that all information in the booking is accurate.
It is your responsibility to ensure that required export and import licenses are available and valid. Should this not be the case, Transporteca or the forwarder can in certain cases assist. Such assistance, however, is not included in the above price.
If you pay by bank transfer, the booking will only be confirmed when Transporteca has received your payment. Should Transporteca not receive your payment on time, your booking will be cancelled and any payment received afterwards will be refunded.
Should you need to amend the booking, this can often be arranged directly with the forwarder. This could, however, incur additional costs.
If you need later need to cancel the booking, this must be arranged directly with the forwarder. A full or partial refund will in such case be discussed directly between you and the forwarder.
If you have any questions or are unsatisfied with the service you have received, please contact us directly by chat, phone or e-mail. We are here to help. Our phone number is +44 20 8068 2122 and our e-mail is [email protected]