For online bookings

Transporteca's booking terms

When you book transportation services on Transporteca’s portal, you also agree to our booking terms. Read along to learn more.

In addition to the following, Transporteca’s Standard Terms & Conditions apply to all Transporteca’s services.

The price covers the entire transportation as described above, and Transporteca warrants that there will be no further transportation-related costs under the condition that all information in the booking is accurate.

When importing to the EU from countries outside the EU, the authorities may impose customs and excise duties on the imported goods, as well as import VAT. These are not part of the transportation and thus not included in the price. VAT level is set by the import country, duty and excise by the EU and published in the Taric database.

It is your responsibility to ensure that required export and import licenses are available and valid. Should this not be the case, Transporteca can in certain cases assist. Such assistance, however, is not included in the above price.

If you pay by bank transfer, the booking will only be confirmed when Transporteca has received your payment. Should Transporteca not receive your payment on time, your booking will be cancelled and any payment received afterwards will be refunded.

Should you need to amend the booking, please contact Transporteca. This could, however, incur additional costs.

If you need to cancel the booking, this must be arranged with Transporteca. A full or partial refund will then be discussed.

For companies

If your company is registered outside the EU, please fill in a valid company registration number. If you do this, Transporteca is not required to charge VAT. If we do not receive a valid registration number, you agree to pay VAT on services subject to VAT and will receive a separate invoice for this.

If your company is registered in an EU country outside Denmark and you book a VAT-liable service, please fill in a valid VAT number. If you do this, Transporteca is not required to charge VAT. If we do not receive a valid VAT number, you agree to pay VAT on services subject to VAT and will receive a separate invoice for this.